TERMS & CONDITIONS
Effective Date: 18 June 2026
Welcome to GL WIGS. By accessing this website or placing an order, you agree to these Terms & Conditions.
Nothing in these Terms excludes, restricts or modifies any rights available under Australian Consumer Law.
Business Information
GL WIGS is an Australian online retailer specialising in human hair wigs.
Contact:
ACT, Australia
Orders & Payments
Orders are processed once full payment has been successfully received.
GL WIGS reserves the right to refuse, cancel or limit orders where required for fraud prevention, pricing errors or stock availability.
Product Information
GL WIGS aims to provide accurate product descriptions, images and specifications.
As human hair is a natural product, minor variations may occur between units, including:
• Colour tone
• Texture pattern
• Curl pattern
• Density appearance
• Natural shedding
These characteristics are considered normal and do not constitute faults.
Pricing
All prices are displayed in Australian Dollars (AUD).
GL WIGS reserves the right to update pricing without notice.
Shipping & Delivery
Shipping and processing timeframes are estimates only.
Once dispatched, customers will receive tracking information.
Further details are outlined in the Shipping & Returns Policy.
Returns & Store Credit
Returns, store credit and faulty item claims are governed by the Refunds & Store Credit Policy.
Due to hygiene requirements, strict return conditions apply to all human hair products.
Local Pick Up
Local pick up is available by prior arrangement within Canberra, ACT and Melbourne, VIC.
Further details are outlined in the Local Pick Up Policy.
Intellectual Property
All website content, branding, logos, product descriptions, photographs and graphics remain the property of GL WIGS unless otherwise stated.
Content may not be copied, reproduced or distributed without written permission.
Limitation of Liability
To the maximum extent permitted by law, GL WIGS is not liable for indirect, incidental or consequential loss arising from the use of its products or services.
Nothing in these Terms excludes rights available under Australian Consumer Law.
Payment Disputes & Chargebacks
Customers agree to contact GL WIGS before initiating a chargeback or payment dispute.
Fraudulent disputes may result in order cancellation, account restrictions or further action where appropriate.
Privacy
Personal information is collected, used and stored in accordance with the GL WIGS Privacy Policy.
Amendments
GL WIGS may update these Terms & Conditions from time to time.
Updated versions will be published on this website with a revised effective date.
Governing Law
These Terms & Conditions are governed by the laws of the Australian Capital Territory and Australia.
Contact Information
For enquiries regarding these Terms & Conditions:
GL WIGS
ACT, Australia